CRMWorks ASIA Inc. is an open source software development and web design company, specializing in CRM and Marketing Automation based in Cebu, the influential business capital of the southern Philippines.

CRMWorks ASIA has extensive experience in custom programming, solution design, integration, business process optimization, application deployment, training and support of SugarCRM and related applications. Hands on regional and local experience help us understand the commercial challenges facing our clients. Our innovative use of technology allows us to offer effective solutions delivering considerable improvements on both business process and bottom line results.

We transform complex issues and serious challenges into IT answers. Our knowledge, experience, scope and expertise allow us to offer unique and lasting solutions to our clients. We actively work with professional programmers, web designers, graphic artists and associations across the South East Asian region and Oceania.

We are a privately-owned company, born from consolidating the resources of a number of specialist CRM and web development consultancies. Our experienced directors and staff are directly engaged with customers managing and developing many multi-user, complex CRM, Marketing Automation, eCommerce solutions, web development projects and search engine optimization assignments.

Our software engineers offer world class capabilities in SugarCRM, SageCRM and SageACT. They possess qualifications, broad skills sets and experience across programming languages such as CSharp, VB.NET, PHP, Java J2EE, JSP, ColdFusion, ObjectiveC, ActionScripts and relational databases such as MS SQL, Oracle, MySQL, PostgresSQL and Pervasive.

We also partner with our international colleagues where there are synergies to enable, facilitate and expand our mutual strategic capabilities. Our philosophy is to look out of the box to leverage off our experience, technology and innovation to create the best CRM and Marketing Automation Solution for our Partners and Clients.

Our Manifesto

CRMWorks ASIA is an established SugarCRM consulting, development and training partner, located in Cebu City, Philippines, ranked Asia’s top emerging global outsourcing and BPO centre. We leverage the best regional talent to competitively serve clients throughout SE Asia, Australia, New Zealand, and North America.

CRMWorks ASIA can comprehensively address your CRM needs from generation pipeline, qualification, cultivation, all the way to sale, by integrating the latest social media, mobile and call centre technologies. Our web development, marketing CRM automation, and engagement management expertise can extend your reach both regionally and globally, as well as magnify the effectiveness and success of all your customer contact.

CRMWorks ASIA brings deep experience in CRM, software customization and development to cost-effectively unlock the power of SugarCRM. We also offer allied services including business process outsourcing, automation and optimization, web self-service portal, call centre integration and management, as well as inbound/outbound services, back office integrations, and all manner of white label production and support services.

 

Our Mission

To provide superior, affordable services using SugarCRM and Web Marketing Automation to our clients, we strive to develop their businesses, support the staff who serves them, enhance the business experience and increase quality of life.

How do we do that?

• To educate, inspire and assist our partners and clients.
• Maintain strong, collaborative relationships between our partners and clients.
• Lead with innovation always creating new ways to make SugarCRM more accessible and affordable.
• Create a team-oriented environment based on respect that supports personal and professional integrity and encourages employee growth.

Our Core Values

We maintain a good relationship with our Partners, Prospects and clients.

• Treating every partner and client with respect and compassion.
• Continually striving to exceed our client’s expectations.
• Our clients are for life not just the length of the job.

Our Value Pricing Policy

One of CRMWorks ASIA guiding principles is it’s never the price, it’s always the value. We provide that value to our customers by:

• Making your business the number one priority.
• Providing quality solutions that meet your business goals and objectives.
• Giving you the benefit of our experience in the field of CRM and Marketing Automation.
• Being reliable doing what we say we will do.
• Providing value for money offering a cost-effective alternative.
• Being in constant communication with our customers.
• Having strategic offices in Australia and the Philippines.

As a customer, you are the center of CRMWorks ASIAs’ business. Our goal is to grow your business, cost efficiently and bring you closer to your customers. Rather than focusing on an hourly rate, we deliver what we say we will deliver, no matter the time it takes. That means no hidden costs for you and no blown budgets.

Grow with Customers for Life, by Partnering with CRMWorks ASIA.

Rev 09 Submitted by CRMWorks ASIA