With Contivio, we genuinely believe we’ve changed the contact center paradigm. We’ve taken the functionality of an Avaya Enterprise or Alcatel Genesys style contact center system and turned it into a powerful yet elegant toolbar that sits inside the browser (or floating “widget”). This approach leaves the entire “screen real estate” to be used for the [...]

Yesterday we issued a press release in the UK highlighting two of our customers, Koozai and GForces, who are in the digital marketing space. Koozai and GForces are both former Salesforce.com customers, and Koozai was also formerly a Microsoft Dynamics CRM customer. Since implementing SugarCRM, Koozai has achieved a 96% client retention rate. GForces has [...]

SugarCRM Inc. is raising the bar on accreditation to protect their brand name and as a community responsibility CRMWorks ASIA Inc. will endeavor to embrace the freelance CE developer community in the Philippines by offering local training, access to a knowledge base, support and forums to keep the professional standards highest.  SugarCRM CE is a [...]

We actually launched FIVE infrastructure initiatives so far the this quarter and it’s not over: (1)    Full Electronic Banking including Payroll, Government Remittances, Foreign Currency Payments. We closed all accounts with BDO which was more of a retail bank. (2)    HMO coverage for all senior staff with over 1 year engagement www.maxicare.com.ph (3)    On Line [...]

Sugar continues to grow and achieve amazing results. We had an incredible 2011 with annual billings growth up 92% over the previous year. Other key company milestones include: Nine consecutive quarters of accelerating sales  2700 new customers worldwide in 2011 150 new partners joined our channel program in 2011 Numerous industry accolades in 2011 including [...]

AlwaysOn is proud to introduce the second annual OnDemand 100—the top emerging Internet companies disrupting the established enterprise and pioneering cloud computing and SaaS. The AlwaysOn editorial team, along with partners at SAP, Morgan Stanley, KPMG, Hewlett-Packard, Blackstone Group, Bridge Bank, Fenwick & West, Silicon Valley Bank, and industry experts across the globe scoured the [...]

Record fourth quarter, with 92 percent year-over-year billings growth;  Annual growth hits 67%  CUPERTINO, Calif. – February 22, 2012 – SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, today announced that it closed another banner year in 2011, achieving record billings growth and its ninth consecutive quarter of accelerating sales. The results reflect the [...]

CRMWorks ASIA are an accredited SugarCRM Sales & Development Partner. We are also an independent software developer, with over ten years experience in CRM systems development, customization. integration, web marketing automation, advanced application deployment and training. Our teams are in the Philippines and Australia, offering very competitive consulting, development and support services. We effectively and competitively [...]

Help organizations gain new customers and grow their business. Develop and retain existing customers and capitalize on their potential lifetime value. Define, create, execute and measure marketing activities & continually improve these. Leverage, scale and improve the efficiency of the organizations resources and talent. Manage quotations, proposals, contracts, cases, an opportunity pipeline and forecasts. Cost [...]

EXECUTIVE OVERVIEW CRMWorks ASIA is seeking a financial investment that cements its current successful position and delivers expansion in to the Asian Pacific marketplace. We can offer any company with a sales and marketing function the ability to manage its customer’s interactions from their very first point of contact, even if that contact was anonymous, [...]