SugarCRM makes CRM Simple. As the world’s leading provider of open source customer relationship management (CRM) software SugarCRM applications have been downloaded over seven million times and currently serve over 600,000 users in 80 languages. Over 6,000 customers have chosen SugarCRM’s On-Site and Cloud Computing services over lock-in based, proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.

SugarCRM, the leading open source CRM Program, began offering Web services in November 2004. SugarCRM is the “owner” of the eponymous open-source project, and although it employs a number of full-time developers, the software is less costly to support than a proprietary package because many individuals freely give their time to improve the program and fix bugs. As a result, SugarCRM’s service is about two-thirds the price of its competitor.

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